Client Terms of Business and Management Agreement

Please read this document carefully and query anything that is unclear. This is an important document as it sets out our Terms and Conditions. Please do not sign this document if you do not wish to be bound by the terms and conditions as set out.

IFAI Limited (IFAI) is an international financial services company. We offer independent financial recommendations which assist our clients to protect and build their wealth. We are able to offer products from the International market place, which we believe provides our clients with the widest possible choice. Not all the products and services we offer are regulated and these terms of business apply to non-UK residents.

Code of Conduct

  • To conduct business at all times with the utmost good faith and highest standards of integrity:
  • To exercise due skill, care and diligence when dealing with clients:
  • To provide advice objectively with respect to the needs and requirements of clients:
  • * To conduct their activities in accordance with the laws governing the jurisdictions within which they operate.

Your Objectives

We are able to appraise your current financial situation through a full and comprehensive review service. We can identify and prioritise your financial needs and goals and design an appropriate financial programme to satisfy those needs and goals.

Recommendations

Where products are recommended, IFAI will ensure that you receive all the relevant literature. Where investments are recommended, the risk and return levels will be fully explained to ensure they match your risk profile.

Non-Disclosure

It is important that you ensure that all statements you make on proposal forms, claim forms and other documents are complete and accurate. We cannot be held responsible for data held in the event of non-disclosure.

Ongoing Advice and Service

We know that our success relies on the satisfaction of our clients’ experience from the services we provide. To keep you fully informed, IFAI provide:

  • Regular reviews to ensure your needs are met.
  • Information via our website.

Security, Privacy and Best Advice

The security of your finances is of the utmost importance to us. With clients positioned Worldwide we have adopted the following rules for all transactions:

We are particularly sensitive about the privacy of information disclosed to us. We will not therefore disclose any information about your financial affairs with anyone, whether acting on your behalf or otherwise, without your express knowledge and consent, unless the release of the information is required to be passed on by law or the Rules and Regulations of the clients local regulatory authority.

IFAI operates in many countries Worldwide and the recommendations given will always be within the bounds of the relevant country’s law, as we understand those laws to be at the time.

The complex and ever-changing nature of international finance means that it is of paramount importance and in your best interests to ensure that you seek further advice from us whenever you are contemplating a major financial change to your lifestyle which may impact upon your financial situation.

Our recommendation is always based on our understanding of current legislature and your personal circumstances.

While every effort is made to ensure that such recommendations are correct, we cannot be held responsible for subsequent changes in legislation or if our clients ignore our advice. Tax is a matter of personal responsibility and due to the complexities of different tax regimes, clients are always advised to seek professional tax advice.

Communications

We request that you provide us instructions in writing to avoid possible disputes. Therefore, any verbal instructions must be confirmed in writing.

Clients Records

We maintain records of all business transactions. You have the right to inspect copies of any printed or computer records relating to your transactions. We do, however, reserve the right not to provide you with copies of the records if information relating to other parties would be disclosed as a result.

Fees

We are remunerated for these services by either fees or commission. Where you agree to remuneration in the form of a fee payment, the amount of this fee, the means of it’s calculation and it’s method of payment will be provided to you in writing before any chargeable work is undertaken. Failure to pay fees for work will lead to legal proceedings to recover this debt in the county of the client’s domicile. Where remuneration is in the form of a commission payment, this will be received directly from the recommended product provider. Where our recommendation given  to our recommended provider is not taken the below fees will apply.

 Fee Band A
£250 - £500
Advice on very simple single issues. This would typically include:


  • Simple protection arrangements
 Fee Band B
£500 - £1,000
Simple financial planning and investment advice. This would typically include:


  • Protecting the client’s    family
  • Starter pension and investment planning   
  • Annuity options and recommendations   
  • Preparing businesses for auto-enrolment
 Fee Band C
£1,000 - £2,000
General financial planning and investment advice. This would typically include one or two of the following areas:


  • Protecting the client’s family including advice on trust arrangements
  • Protecting the client’s business
  • Advance pensions planning and pension switching
  • Lump sum investment advice
  • Review of existing investment and recommendations
  • Advice on reducing tax liabilities
 Fee Band D
£2,000 - £4,000
Complex financial planning and investment advice or advice covering multiple aspects. This would typically include:


  • Complex business protection planning
  • Multiple pension switching
  • Detailed retirement income planning including income drawdown and phased retirement
  • Extensive review of existing investments
  • Estate planning
 Fee Band E
£4,000 - £8,000
 Advice on very simple single issues. This would typically include:


  • Pension splitting
  • Complex estate and tax planning
  • Planning for Court of Protection cases

Professionalism

As your capital grows and your needs evolve, it is important to receive the right advice to fulfil your long term financial objectives. We believe that as an IFAI client you are entitled to expect the very highest standards of financial advice and service.  We pride ourselves on the standards of professionalism of our company. We follow the principles of ‘best advice’ at all times. We also believe in being open and transparent and therefore ensure you are made aware of the basic protocol that we follow in our relationship with each client. Should you need clarification on any procedure referred to please contact us

Commencement of the Terms of Business

Not all clients are suitable for our services. We reserve the right not to accept clients if we feel it is not in the interests of the company. If we accept you as a client, your agreement to engage us as your Professional Financial Advisor will be effective from the date that you sign this agreement.

Termination of Terms of Business

This Terms of Business Agreement will remain in force until such a time as it is either terminated by either party or until you or we request that the terms of business be amended. Should you wish to terminate the Terms of Business Agreement this can be notified to us in writing at anytime. Should we wish to terminate the Terms of Business Agreement this will be notified to you and may be issued without notice. If at the time of cancellation we are engaged in an incomplete transaction we reserve the right not to complete the transaction and if appropriate return to you all the documentation in relation to the transaction.